Frequently asked questions.
Do I need a doctor’s referral?
No, you do not need a referral. Physiotherapists are primary healthcare providers, which means they can provide you with first-hand healthcare. Just contact us, and we will book you in for an appointment.
What should I expect during my assessment?
The physiotherapist will drive to either your house or a mutually agreed-upon location. They will ask you questions about your employment and medical history. They may also need to conduct some tests to determine what tasks you can and cannot do. Afterward, they will write a report based on this assessment and send it to you via email or post.
How do I book an appointment?
Fill in the referral form under ‘Book Appointment’, or email or call us on 0416 219 393
.
How long will my face to face assessment take?
Approximately 1 hour.
When will I get my report?
Within 5 business days
Am I guaranteed the disability support pension?
No, we cannot guarantee the outcome of your claim, as that decision is made by Services Australia. However, we can ensure that we provide you with the best possible advice to help you succeed if you have a legitimate claim.